Practice Management and the Medical Secretary

Balancing secretarial responsibilities with the demands of managing a medical practice can be challenging. With the right training, you can confidently master both roles. This course equips you with essential skills in customer service, communication, office administration, patient record management, billing and financial oversight.

Learning outcomes

1. The Roles and Responsibilities of a Medical Receptionist
2. Medical Office Administration
3. Patient Notes and Records
4. Medical Terminology
5. Billing Administration
6. Financial Administration
7. Age Analysis and Month-End
8. Legal and Professional Responsibilities
9. Basic Conditions of Employment