Medical office administration courses, online.
Practical training for receptionists, practice managers, billing teams and practice owners — written by people who run medical practices every day.
- 19 coursesBasic, advanced and short programmes
- 100% onlineAll you need is a Gmail address and internet access
- CertificateCertificate of Completion with your course results
- Payment plansPay in 2 to 4 instalments on selected courses
Where most practice teams start
Medical Receptionist Course
A receptionist is an essential member of a medical practice team, who performs various tasks such as scheduling appointments, registering new…
Practice Management for the Practice Manager
Practice managers are essential to the success of medical practices: they ensure smooth and efficient operations, allowing healthcare providers to…
Ultimate Medical Administration | All Rounder
Equips participants with the essential skills and knowledge required to manage and streamline the operations of a medical practice. From handling…
What is your role in the practice?
Choose the role closest to yours and we will show the courses that fit. Not sure? We can help you decide which course suits your requirements.
From booking to certificate
Every course follows the same simple process, so you always know what comes next.
- 01
Choose your course
Browse by level or use the course finder. Each course page lists its learning outcomes and agenda.
- 02
Book online or by form
Use the online booking link, or download the booking form and email it to us.
- 03
Receive your pro-forma
Once enrolment is complete, we send a pro-forma invoice. Payment plans apply to selected courses.
- 04
Learn on Google Classroom
Work through the modules, interact with your class and complete assignments every few modules.
- 05
Get your certificate
On completion you receive a Certificate of Completion together with your course results.
Train your whole practice team together
We offer group training on our platform and can customise a course specific to your practice's needs and requirements — so your front desk, accounts and management teams work from the same standard.
- Course content tailored to your practice and discipline
- One shared online classroom for your team
- Certificates and results for every delegate
Study at your own pace, around your working day
Access course materials whenever it suits you. You will use Google Classroom as your learning platform, where you can interact with other learners in your class and ask your facilitator questions. All you need is a Gmail account, internet access, and a pen and paper.
Read the FAQ
Every medical practice has at least one person devoted to managing the practice or collecting outstanding accounts. We train them to do it well.
Dalmor brings a deep understanding of the day-to-day challenges and inner workings of medical practices. The goal of every course is the same: to maximise the quality of patient care while supporting profitable, well-run practice operations.
How do I enrol for a course?
Book online using the Book online button on the course page, or download the booking form from the same page and email it to info@dalmor.co.za. Once your enrolment is complete, you will be sent a pro-forma invoice for payment.
Is there a payment plan option available?
Yes. Payment plans of 2 to 4 instalments are available on selected courses, and the instalment amount is shown next to the course price. For example, the Medical Receptionist Course (R1 815 ex VAT) can be paid in 3 instalments of R605 ex VAT. Your instalments are set out on your pro-forma invoice.
I don't have any medical administration experience. Can I complete a course?
Yes, you may. We suggest starting with a Basic Level course, but you may attend any course or programme you wish.
Do you offer distance learning?
Our courses are accessible online through Google Classroom. You need an internet connection and a Gmail address, and you can then access your course on your phone or computer.
Are there assignments or exams?
There are assignments to complete after every few modules, so that we can ensure you have a full, comprehensive understanding of the material.
What do I receive?
All delegates receive access to their training material. Once completed, you receive a Certificate of Completion and your course results. Please note that Dalmor is not an accredited institution: our main objective is to provide courses for the upskilling of individuals.
Can you train our whole practice team?
Yes. We offer group training on our platform and can customise a course to your practice's specific needs and requirements. Contact us to discuss your team.
Our administration partners
Ready to get started?
Take the first step towards a rewarding career in healthcare administration. Book online, or tell us what you need and a consultant will get back to you.