Ultimate Medical Administration

The efficiency of your administration staff and the selection of software and hardware employed in your practice will determine your success in collecting the professional fees you have earned as a practitioner. To achieve this Dalmor has developed the Ultimate Advanced Medical Admin Course incorporating receptionist training, practice management and debt collection to increase productivity and service levels.

Course Price

R2750 ex VAT 
*Payment Plan Available*

Certification

On completion of the course, a Certificate of Completion is issued with your Course Results.

Skill Level

Advanced

Learning Outcomes

• The Roles and Responsibilities of the Receptionist
• Customer Service and Communications
• Listening Skills
• Dealing with Difficult Patients in a Practice
• Medical Office Administration
• Patient Notes and Records
• Medical Terminology
• Billing Administration
• Payments
• Financial Administration

• Age Analysis and Month-End
• Legal and Professional Responsibilities
• Basic Conditions of Employment
• How to Avoid Bad Debt
• Collecting Debt
• Pre-Legal Collections
• Dealing with Difficult Debtors
• Debtors Defences
• The Litigation Process
• Debt Review, Admin Orders and Credit Bureau Listings

DALMOR-MED

The Dalmor Medical Administration Training Institute has developed as a result of 22 years of experience providing advice to and managing medical practices.

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