Practice Management and the Practice Manager
Description:
The role of leadership, communication and professionalism has been added to the list of competencies to run a successful medical practice. Our course is designed for a practice manager who is involved in the day-to-day operation of the practice, which includes but is not limited to the general running and financial side of a practice.
Learning Outcomes
- General Administration and Duties
- Assertiveness and Listening Skills
- POPI and PAIA Act
- Legal and Professional Responsibilities
- Billing Administration
- Payments
- Financial Administration
- Age Analysis and Month-End
Curriculum:
Appointment Schedulung and Diary
Stock Control
Running a Successful Practice
Requests for Access
Medical Records
Social Media
National Health Act
Occupational Health and Safety Act
Patient's Constitutional Rights
Patient Information and Medical Aid Details
Correct Coding
Split Billing vs Balance Billing
PMBs
Medical Aid Payments
Private Patients
Unpaid Accounts
Journals
Legal and Ethical Aspects of handling Unpaid Accounts
When to handover to a Debt Collection Company