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Home Our Courses Practice Management and the Medical Secretary

Online Classroom: Practice Management and the Medical Secretary

Practice Management and the Medical Secretary

Description:

Dealing with secreterial duties as well as being the practice manager can be a difficult job. However, with the right skill set in place you can master these requirements. Our medical secretary and practice management course encompasses the necessary needs in order for you to do both seamlessly.

Learning Outcomes

  1. The Roles and Responsibilities of a Medical Receptionist
  2. Medical Office Administration
  3. Patient Notes and Records
  4. Medical Terminology
  5. Billing Administration
  6. Financial Administration
  7. Age Analysis and Month-End
  8. Legal and Professional Responsibilities
  9. Basic Conditions of Employment in your Medical Practice

Curriculum:

Section 1: The Roles and Responsibilities of the Medical Receptionist

Clerical Duties
Petty Cash
Customer Service

Section 2: Medical Office Administration

 

Appointment Scheduling and Diary Management
Patient Etiquette
Telephone
Voicemail
Email

Section 3: Patient Notes and Records

POPI and PAIA Act
Requests for Access
Medical Records
Social Media

Section 4: Medical Terminology

 

Section 5: Billing Administration

 

Patient Information and Medical Aid Details
Correct Coding
Split Billing vs Balance Billing
PMBs

Section 6: Payments

 

Medical Aid Payments
Private Patients
Unpaid Accounts
Journals

Section 7: Financial Administration

Legal and Ethical Aspects of handling Unpaid Accounts
When to handover to a Debt Collection Company

Section 8: Legal and Professional Responsibilities

National Health Act
Occupational Health and Safety Act
Patients Constitutional Rights

Course Price

R1870 ex VAT
course agenda

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Course Features

  • LessonsNO SET TIME LIMIT
  • CertificateYes
  • LanguageEnglish
  • SkillAdvanced Level
  • AssessmentSelf AND FACILITATOR

DALMOR-MED

The Dalmor Medical Administration Training Institute has developed as a result of 22 years of experience providing advice to and managing medical practices.

  • 011 548 7400
  • info@dalmor.co.za
  • Main Office: Bryanston, Johannesburg

Basic

  • Introduction into Medical Coding
  • Medical Reception Course
  • Medical Practice Management Course
  • Medical Debt Accounts Recovery Course

Advanced

  • Front Desk Administration
  • Practice Management and Medical Secretary
  • Practice Management for the Practice Manager
  • Ultimate Medical Administration: All Rounder

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