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Course Details

Home Our Courses Online Classroom: Medical Receptionist Course

Online Classroom: Medical Receptionist Course

Medical Receptionist Course

Description:

Today, all staff in a medical practice work together as a highly trained team and a skilled receptionist is a vital part. As a receptionist, your duties include making appointments, welcoming new patients, maintaining records and stocking up on supplies. Whether you operate from a private practice or clinic, medical professionals need a receptionist with specialised training. This course is designed to advance the overall skills of the frontline staff, the receptionist, who wish to improve their proficiency levels and career prospects in the unique medical field.

Our online learning is divided into 3 sets of modules where you will be required to complete an assignment at the end of each. Our courses are work at your own pace, there are no set time limits.

Using Google Classrooms as our platform, you will be able to join group discussions with the individuals in your class and ask questions to your facilitator. All you will need is a Gmail Account, Internet and pen and paper.

Learning Outcomes

  1. Reception Duties and Practice Diary
  2. Telephone Etiquette and Customer Service
  3. Dress Code
  4. Patient Records
  5. POPI and Consent
  6. Basic Conditions of Employment

Curriculum:

Section 1: Introduction

Reception and Front Desk Duties
Collecting Patient Information
Practice Diary
Open Hours and Cancellations

Section 2: Dress Code

The Basics
Footwear
Other items to avoid

Section 3: Patient Records and POPI

What is a Patient Record
What is POPI and PAIA
Failure to Comply
Consent

Course Price

R1400 ex VAT
course agenda

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Course Features

  • DurationNo Set Time Limit
  • CertificateYes
  • LanguageEnglish
  • SkillBasic Level
  • AssessmentSelf and Facilitator

DALMOR-MED

The Dalmor Medical Administration Training Institute has developed as a result of 22 years of experience providing advice to and managing medical practices.

  • 011 548 7400
  • info@dalmor.co.za
  • Main Office: Bryanston, Johannesburg

Basic

  • Introduction into Medical Coding
  • Medical Reception Course
  • Medical Practice Management Course
  • Medical Debt Accounts Recovery Course
  • Ultimate Medical Administration Course

Advanced

  • Front Desk Administration
  • Practice Management and Medical Secretary
  • Practice Management for the Practice Manager
  • Ultimate Medical Administration: All Rounder

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