Medical Practice Management


The goal of the medical practice manager should always be to maximise the quality of patient care and at the same time run an efficient and profitable business. To achieve your goal as a medical practice manager it is important to have the right training and skills.

From administrative to managerial roles, this course is designed for everyone involved in the general running, billing administration and financial side of a practice and encompasses the entire practice billing and management process.


  • Reception and General Administration Duties
  • Maintaining a Diary
  • Customer Service
  • Assertiveness
  • Listening Skills
  • Patient Records
  • The Basic Conditions of Employment and your Medical Aid
  • Financial Administration
  • Billing Administration
  • Prescribed Minimum Benefits (PMB) and Guidance for Medical Aid
  • Payments
  • Queries

Investing in the professional training of your staff will mean you are free to focus on patients.

Course Cost: R2500 (excluding VAT)
Course Duration: 1 Day | 9:30am - 3:30pm