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Course Details

Home Our Courses Medical Debt Accounts Recovery Course

Medical Debt Accounts Recovery Course

Medical Debt Collection Course

Description:

This comprehensive training programme will teach you how to get on top of your unpaid accounts by developing appropriate collections methods to suit your unique patient profiles. Non-paying patients and unresolved medical aid claims will adversely affect the cash flow of your practice. Train your staff to deal with these accounts pro-actively and efficiently.

Our online learning is divided into 3 sets of modules where you will be required to complete an assignment at the end of each. You will only be granted access to the next set of modules on completion of the required assignment. You are given 3 days to complete each assignment.

Using Google Classrooms as our platform, you will be able to join group discussions with the individuals in your class and ask questions to your facilitator. All you will need is a Gmail Account, Internet and pen and paper.

Learning Outcomes

  1. Credit Policies and the Role of the Accounts Department in a Medical Practice
  2. Planning an Effective Debt Recovery Programme
  3. How to Avoid Bad Debt
  4. Comminication and Listening Skills
  5. Pre-Legal Collections
  6. Collecting Debt

Curriculum:

Section 1: Introduction

Credit Policies
Reasons to have a written credit policy
How to Avoid Bad Debts
Preparing invoices and statements

Section 2: Collecting Bad Debt

 

Communication
Listening Skills
Record keeping and documentation
Using letters of demands
Pre-Legal Collections
Dealing with Difficult Debtors
Debtors Defence
The Ethical and Legal Aspects of Collecting Debt

Section 3: Debt Review, Admin Orders and Creidt Bureau Listings

What is Debt Review
What is Administration Order
What is the difference between an Admin Order and Debt review?
Credit Bureau Listings

Course Price

R2400 ex VAT
course agenda

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Course Features

  • LessonsOne Day
  • Duration5 hours
  • CertificateYes
  • LanguageEnglish
  • SkillBasic Level
  • AssessmentSelf

DALMOR-MED

The Dalmor Medical Administration Training Institute has developed as a result of 22 years of experience providing advice to and managing medical practices.

  • 011 548 7400
  • info@dalmor.co.za
  • Main Office: Bryanston, Johannesburg

Basic

  • Introduction into Medical Coding
  • Medical Reception Course
  • Medical Practice Management Course
  • Medical Debt Accounts Recovery Course
  • Ultimate Medical Administration Course

Advanced

  • Front Desk Administration
  • Practice Management and Medical Secretary
  • Practice Management for the Practice Manager
  • Ultimate Medical Administration: All Rounder

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