Medical Practice Management Workshop - CPD Accredited (5 Ethics Points)


The role of leadership, communication and professionalism has been added to the list of competencies to run a successful medical practice.

Our course is designed for a receptionist / practice manager who is involved in the day-to-day operation of the practice, which includes but is not limited to the general running and financial side of a practice.

One Day Course | 9:30am - 3:30pm | R2750 pp ex VAT


Medical Debt Collections Workshop


With the correct policies in place to deal with unpaid accounts your cash flow will improve, taking your practice to the next level. This comprehensive training programme will teach you how to stay on top of your unpaid accounts and develop appropriate and effective collection methods.

One Day Course | 9:30am - 2:30pm | R2400 pp ex VAT


POPI and PAIA Compliance Workshop - CPD Accredited (5 Ethics Points)


The biggest concern facing doctors will be ensuring confidentiality of patient information. This will be everything from no discussions in the reception where other patients can hear, to the protection of patient files.

As a doctor, it is natural to collect personal information from patients not just for diagnostic purposes but billing purposes too. The key here is that anyone who keeps personal information is required to take steps to prevent the loss, damage, and unauthorised destruction of personal information. They must also prevent unlawful access to or unlawful processing of this personal information.

Morning Workshop | 9:30am - 2pm | R2500 pp ex VAT


Introduction into Medical Coding Workshop


Compiling your claims correctly will not only save you time, but will assist the increase of cash flow within your practice.

This workshop will provide you with the basic coding knowledge to improve your turnaround on submitted claims.

Morning Session : 9:00am - 12pm | R2000 pp ex VAT

Tariff and PMB Diagnostic Coding Workshop - Training per Discipline (CPD Accredited | 6 Ethics Points)


Consistent, complete, accurate documentation and code assignment, coupled with reported diagnosis and procedures undertaken, is essential in achieving the goal of maximising the monetary value of a claim.

One Day: 9:30am - 3pm | R2500 pp ex VAT

Month-End Procedure Workshop - IKAT G3 Clients Only


Closing your month-end can be a scary experience if you do not know how to correctly compile your age analysis and reports.

Morning Session : 9:00am - 12pm | R950 pp ex VAT


Ultimate Medical Administration Course


The efficiency of your administration staff and the selection of software and hardware employed in your practice will determine your success in collecting the professional fees you have earned as a practitioner. To achieve this Dalmor has developed the Ultimate Advanced Medical Admin Course incorporating receptionist training, practice management and debt collection to increase productivity and service levels.

Day and a Half Course | 9:30am - 3:30pm | R3000 pp ex VAT


The Professional Medical Receptionist Course

The Professional Receptionist Course is open to people currently working as a medical receptionist as well as those looking to start a career in this unique and exciting field.

This course is designed to advance the overall skills of the frontline staff, the receptionist, who wish to improve their proficiency levels and career prospects in the unique medical field.

One Day Course | 9:30am - 3:00pm | R2000 pp ex VAT